FAQ

Where is OPULANCE THAI SPA ?

Our location is at Opulence Spatisserie, 182 Drury lane, London, WC2B 5PP

What is the opening hour and how to contact OPULENCE THAI SPA team?

Opening Hour

Monday - Friday : 11:00 - 21:00

Saturday 10:00 - 21:00

Sunday 10:00 - 20:00

Get in Touch

Call/Text : 07517-229-638

Email : hello@opulencespalondon.co.uk

Chat box via the site

Chat box via Google Profile

Our Social

Can I walk-in or do I need to make an appoinment?

Making an appointment increases your chances of getting a massage compared to walk-ins. You can book online via the site, Call, Text, Facebook, Instagram, WhatsApp, Book via Google, Treatwell, and Fresha as well.

BOOKING CHANELS VIA

OUR SITE

GOOGLE

FRESHA

BOOK NOW

Cancel / amend my booking?

By notifying us at lease 24 hours before the schedule appointment. Otherwise, a cancellation or rebooking fee of ￡30 per person will be charged.

Late arrival?

Being late will result in having reduced treatment time, BUT we will try our best to offer you the whole session as much as we can to make sure you are happy. Your satisfy is our first priority always.

Special requirement?

Please inform us if you suffer from any allergies, any medical conditions, or any other physical ailments.

I've got cold/ flu /symptoms of illness ; should I come or reschedule?

It's always best to reschedule your appointment at the first signs of a cold or flu. If you're feeling unwell, please reach out to our team to arrange a new appointment date. The more advance notice you provide, the smoother the process will be.

What if I would like to change my masseuse during treatment?

If you would like to change your masseuse during the massage, please feel free to let us know with in the first 10 minutes of your treatment, and we'll accommodate your request accordingly.

Should I tell my masseuse to amend the pressure in some areas?

Absolutely, feel free to communicate with your masseuse if you'd like adjustments to the pressure in specific areas during the massage. They're here to ensure your comfort and satisfaction.

Could I pause the treatment for a minute to go to the toilet?

Yes, certainly! You can pause the treatment for a minute to go to the toilet.

Could I fart while treatment / snore while asleep?

Yes, please. Let it go!

If I want or do not want a head massage, stretching, or wish to avoid certain areas, can I communicate that to my masseuse?

Yes, absolutely! You can definitely communicate your preferences to your masseuse regarding the head massage, stretching, or any areas you wish to avoid.

What will I get after the treatment?

Your masseuse will ask you about what would you like to drink which are water or tea with Biscuit. You can go with both or one of them. Please feel free to drink.

If I forgot my ring or necklace in the treatment room?

Just call or text us with your name, your treatment room number, date, and time of your treatment. Once we locate it, we'll check and keep it reserved for you.

What if I feel unsatified with my masseuse after the treatment?

If you feel unsatisfied with your masseuse, please don't hesitate to let us know. We're here to ensure your experience meets your expectations, and we'll do our best to address any concerns or make suitable arrangements for you.

If I am on my period?

Don't worry, just let us know. Your abdomen and lower back areas are connected to your menstrual cycle.

What is Manual Facial Exercise?

Manual facial exercise refers to a series of physical movements and techniques performed with the hands or fingers to tone, sculpt, and rejuvenate the muscles of the face. These exercises typically target various facial muscles to promote circulation, improve muscle tone, reduce tension, and enhance the overall appearance of the skin.

Contact

182 DRURY LANE, LONDON, WC2B 5PP

07411-244-038

hello@opulencespalondon.co.uk

Monday - Friday : 11:00 - 21:00

Saturday : 10:00 - 21:00

Sunday : 11:00 - 20:00